Terms of service
Terms of Service
1. General
1.1. These terms of service ("Terms") apply to products purchased via
, a website managed by CozyWave Technologies Private Limited, a Private Limited Company ("Company" or "CozyWave" or "We" or "Us", and its successors and assigns). Users of the website are referred to as ("You" or "Your" or "Yourself" or "User" or “Customers”).
1.2. PLEASE READ THESE TERMS CAREFULLY BEFORE PURCHASING. By purchasing through the website, you accept these Terms and agree to be legally bound. You are also bound by the Website Terms of Use, Vendor Terms, or Additional Terms displayed with products ("Additional Terms"). If conflicts arise, Additional Terms prevail for that sale.
1.3. The Website is an Internet-based portal owned by the Company. Use is subject to these Terms, any amendments posted on the site, and the Privacy Policy at
(under Services Menu). By using or browsing the site, you agree to be bound.
1.4. We may update Terms without notice; check
regularly. Continued use means acceptance. IF YOU DO NOT AGREE, DO NOT USE THE WEBSITE.
2. Business
2.1. The Website facilitates online sales of our merchandise and third-party services (e.g., logistics).
2.2. CozyWave may change, suspend, or discontinue Services anytime without notice or liability.
3. Products
3.1. Shipping follows our policy (linked on site), subject to change.
3.2. Report damaged products to delivery personnel immediately or contact us at
work.cozywave@gmail.com
. We'll assess within 3-6 days and offer solutions like replacement.
4. Services
4.1. You are responsible for your use of products; CozyWave is not liable.
4.2. You confirm you are of legal age (18+ in India) and not barred by law.
4.3. We are not responsible for payment deficiencies.
5. Pricing
5.1. Prices shown at purchase apply.
5.2. We aim for competitive pricing but cannot guarantee lowest rates; subject to change without liability.
5.3. Errors in pricing/info may lead to order cancellation/refund. We'll notify you.
5.4. Order price is final as displayed/invoiced at placement.
6. Payments
Provide accurate card details to gateways. Do not use unauthorized cards. We won't share details except for fraud/law. You bear security responsibility; we disclaim liability for misuse.
7. Delivery
Enter accurate address/pin. If undeliverable, provide alternate. We're not liable for non-delivery in uncovered areas. Multiple items may ship separately.
8. Eligibility
8.1. Not for minors (<18). Ensure contract eligibility if outside India.
8.2. We may refuse/terminate access anytime.
9. Accounts
9.1. Services require accurate Account info. Comply with Additional Terms.
9.2. Keep credentials confidential; notify us of breaches. You're liable for misuse.
9.3. Provide truthful info; false data may lead to suspension.
10. User Obligations
10.1. Limited access for lawful personal use.
10.2. No unauthorized access, scraping, viruses, hacking, or illegal activities.
10.3. No offensive posts; report issues to
work.cozywave@gmail.com
.
10.4. You're liable for breaches.
11. Materials
11.1. Limited license to view/download catalogs for personal use; no mods/removal of notices.
11.2. Site design protected; no copying.
12. Conduct
Use lawful equipment/connections. No misuse; we disclaim transaction risks.
13. Intellectual Property
13.1. All Content owned by CozyWave; protected by law.
13.2. No use of Marks without consent.
13.3. We own "CozyWave" trademarks/domains fully.
13.4. No unauthorized copying.
13.5. Third-party content for info only; no guarantees.
14. Disclaimers & Liability
TO THE MAX EXTENT PERMITTED BY LAW:
14.1. Indemnify us against breaches.
14.2. No liability for indirect damages; max liability = refund.
14.3. Site "AS IS"; no warranties. Not liable for delays/unavailability.
14.4. Third-party products/ads not endorsed.
14.5-14.7. Liability capped at refund; no special damages.
15. Violations
We may terminate access for breaches without notice. You indemnify us fully.
16. Termination
16.1. End by not using/closing account.
16.2. We may terminate for breach, law, viability, or discretion.
16.3-16.4. No liability; prior obligations survive.
17. Governing Law
Indian laws apply; exclusive jurisdiction: courts in Bhubaneswar, Odisha.
18. Report Abuse
work.cozywave@gmail.com
.
19. Privacy Policy
You accept our Privacy Policy at
20. Newsletters
Opt-in for SMS/emails; unsubscribe via site.
21. General
21.1. Notices to your email/site. Send to
work.cozywave@gmail.com
.
21.2. No assignment by you.
21.3-21.4. Severability/waiver provisions.
21.5. Feedback non-confidential.
21.6. Natural wood products unique; minor variations expected. Report significant damage within 7 days to
work.cozywave@gmail.com
for review/replacement/refund.